Feature Ideas

Can there be a preview option while building it? At the moment, the only way seems to be to come out of the builder, actually run the form as normal, then delete it once you've looked

Be able to track a unique order of locations within a building to be used for general organisation but also a defined walk order

Setup and configure reminders for jobs and tasks in the platform. If a job is not meant to be started until a particular date but you want to be alerted beforehand, this can be added. If you want your teams to be notified the day before the due date is up, this can be added.

Adding additional ticket statuses in addition to New / In Progress / Closed - add your requests in the comments below

To be able to take a photo(s) of an asset using the mobile app. At the moment I have to take a photo, WhatsApp it to myself then use the desktop to upload it to the asset. It would also be good to be able to see the photos and any attached files (instruction manuals) when the asset's QR code is scanned by the mobile app. At the moment it's not possible to view any attached files using the mobile app. I have to go back to the office and use the desktop to see them....

A list view to show all deleted tickets/recently deleted tickets. Showing who deleted and when deleted.

Similar PPM functionality but for contractor documentation renewal - e.g. contractors insurance policy is due to renew on X date, and the system flagging this up so we can request new ones.

Allow for the reporting of videos as well as images before sending jobs. Easily show the maintenance team where the issue is and provide audio narrative.

For an asset's warranty status/ date until expiry to be visible on all jobs relating to that asset. This would make is easy for operatives to take this information into consideration when planning their actions.

The integration of what 3 words. This would help locating premises for new employees. This would benefit the team member and the end user. It could be as simple as a column next to the property address or be an automated system.

Can you create a vault area, and limit access via the team members permission section. This Vault could then be used to store sensitive information; access codes and engineer codes to equipment, NDA's with contractors etc

To be able to personalise buildings and locations with easy to identify photos.

Add a feature to allow managers to review expenses for a ticket or PPM instance and choose whether or not to approve it.

Assets - cumulative cost indicated at asset level to show total spend vs. initial cost

It would be helpful to be able to set trusted vendors to automatically receive a notification if a relevant task has been raised.