The ability to track quotations for a job with a back and forth between manager and operative. The status of a quotation could allow/disallow to starting of a job. This could also be used to request quotes from 3rd party contractors or sub-contractors, all from within the system. Accepting quotes / rejecting quotes. Including auto-approval/rejection with value thresholds. Let us know your thoughts and idea's - any thing else to add to this?
1
The ability to escalate jobs from person to person. Separate from assignees, this will aid annual leave and sickness management as well as highlighting high priority incidents.
0
The ability to export a PPM task instance in order to create a reactive job ticket so it shows in the reactive tickets list if a fault / issue is found. It is not always possible to fix any issues instantly whilst carrying out the PPM check.
1
Third Party Contractors are able to access a slim version of the Fault Fixers application. This will allow them to work as your in-house team do, and have all status changes, communications and logs all in one place.
1
Configuration and completion of complex sets of steps as part of jobs. Choose from a base set or configure your own templates for applying to multiple jobs. Have your teams go through an easy to follow guide when completing jobs. Easily involve contractors into your existing workflow.
0
Instead of the usage of Priorities 'Low', 'Medium' and 'High', change the priority status to P1, P2, P3, P4 and P5. This will give users more granular visibility to the scale of priority of their jobs.
0
When a user seek to re-add a user they had previously deleted from their account, the requirement is to facilitate a seamless reactivation process. This entails offering the option for immediate user reactivation rather than presenting an error message and necessitating more complex steps for reactivation.
0
The addition of uploading of floorplans for buildings and locations. These will be used to highlight locations for the maintenance team to find issues.
3
Setup and configure reminders for jobs and tasks in the platform. If a job is not meant to be started until a particular date but you want to be alerted beforehand, this can be added. If you want your teams to be notified the day before the due date is up, this can be added.
1
To be able to take a photo(s) of an asset using the mobile app. At the moment I have to take a photo, WhatsApp it to myself then use the desktop to upload it to the asset. It would also be good to be able to see the photos and any attached files (instruction manuals) when the asset's QR code is scanned by the mobile app. At the moment it's not possible to view any attached files using the mobile app. I have to go back to the office and use the desktop to see them....
1
Provide the ability for reporters to be able to raise issues even when they step out of WiFi range. Jobs will be queued on their devices until they reach an area of internet coverage.
0
Makes it easier to submit issues, and reduces forgotten submissions.
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Business Intelligence for the performance of your team over time. See the improvements that the collective team have made or find the moment when issues started to arise.
0
Allow for the reporting of videos as well as images before sending jobs. Easily show the maintenance team where the issue is and provide audio narrative.
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Various improvements to the system to allow the usage to be faster and more streamlined. Wait less for the loading of reports or for actions that you apply.
0