Feature Ideas

Trending

  1. PPM Task Compliance Matrix and Dashboard

    Creating a view that gives a birds eye view, but also granularity, across your compliance/PPM tasks. Clearly showing historical compliance/non-compliance AND task status across jobs. Also showing future pre-scheduled tasks for the year. It's a hybrid of a detailed list view in and a planning-calendar visualisation. It will look something like the attached mock-up (see picture)

    Tom O'Neill
    #Improved UX 🤩#Business Intelligence (BI) 📊#Statuses 🚦

    1

  2. Job Escalation

    The ability to escalate jobs from person to person. Separate from assignees, this will aid annual leave and sickness management as well as highlighting high priority incidents.

    Iain Phillips
    #Optimisation 🚀#Automation ⚙️#Communication 💬

    2

  3. Third Party Contractor Access

    Third Party Contractors are able to access a slim version of the Fault Fixers application. This will allow them to work as your in-house team do, and have all status changes, communications and logs all in one place.

    Iain Phillips
    #Automation ⚙️#Self Service 🙋‍♂️#Communication 💬

    5

  4. Steps Functionality

    Configuration and completion of complex sets of steps as part of jobs. Choose from a base set or configure your own templates for applying to multiple jobs. Have your teams go through an easy to follow guide when completing jobs. Easily involve contractors into your existing workflow.

    Iain Phillips
    #Improved UX 🤩#Optimisation 🚀#Self Service 🙋‍♂️

    1

  5. Track the priority of a job using P1-P5

    Instead of the usage of Priorities 'Low', 'Medium' and 'High', change the priority status to P1, P2, P3, P4 and P5. This will give users more granular visibility to the scale of priority of their jobs.

    Iain Phillips
    #Improved UX 🤩#Optimisation 🚀

    0

  6. Assigning Tickets to non users in our business

    it would be a great add on if we could assign tickets to other personnel in our building this is the main reason we signed up for this reporting app. I was under the illusion we had out main users but could assign tickets to other employees.

    Siobhan

    2

  7. Pre-set form template to be loaded into recurring PPM tasks, saving the need to add manually each time

    Pre-set form template to be loaded into recurring PPM tasks, saving the need to add manually each time.

    Lauren Phillips | IFS G
    #Improved UX 🤩#Optimisation 🚀#Forms 📝

    1

  8. Additional status - such as On Hold, Waiting On Part, etc.

    Adding additional ticket statuses in addition to New / In Progress / Closed - add your requests in the comments below

    Cleia A
    #Business Intelligence (BI) 📊#Statuses 🚦

    2

  9. Filtering Options for Forms Page

    Adding advanced filtering options to the Forms page. This feature will allow users to filter form responses by various criteria, making it easier to manage and analyse data. The filters should include: Building: Select form responses related to specific buildings. Date: Filter responses within a specific date range. Completed By: Identify who completed the forms. Additional Filters: Any other relevant filters that enhance data management. This enhancement will provide a more efficient way for clients to access and utilise their form data, leading to better decision-making and streamlined workflows.

    Will
    #Optimisation 🚀

    0

  10. Folder organisation for completed forms

    As the number of completed forms starts to build up, it becomes increasingly difficult to look back and find a specific one. Being able to create a folder structure within the completed forms page would massively help tidy up and organise the area.

    Andy D
    #Improved UX 🤩#Optimisation 🚀#Forms 📝

    0

  11. Improved Asset Page

    I think you could have an improved user experience by being able to filter by location, manufacturer, etc, or having a more powerful search function. It would also be useful if, after having filtered the assets you're interested in, that the "Export CSV" then only exports the filtered assets rather than the whole list

    Andy D
    #Improved UX 🤩#Optimisation 🚀#Assets 🧰

    0

  12. Copying Forms

    To be able to copy forms that have been created to use in other places. For example, a form that is completed for a Central Office that needs to used in another location. The content needs to be the same but the name used to identify the location different.

    Paula B
    #Forms 📝

    2

  13. WhatsApp for Business Integration

    The integration of WhatsApp chat integration for comments and reporting of jobs. Jobs raised here will go straight into the Teams job listing.

    Iain Phillips
    #Improved UX 🤩#Automation ⚙️#Communication 💬

    0

  14. Automated Due Date based on priority settings.

    Setting up a timescale for different priorities, and the due date is automatically entered onto the ticket when selected.

    Carl J
    #Automation ⚙️#Business Intelligence (BI) 📊#User Management 👨‍👩‍👧

    0

  15. Bulk Editing Tickets

    The ability to alter, several tickets at once. Ie changing category adding labels, closing ect. This will allow large updates or alteration to be done in a greatly reduced time frame

    Adam R
    #Optimisation 🚀

    0