Feature Ideas

  1. Floorplans

    The addition of uploading of floorplans for buildings and locations. These will be used to highlight locations for the maintenance team to find issues.

    Iain Phillips
    #Improved UX#Self Service#Asset Registry

    2

  2. Job Linking

    The ability to mark different jobs as being 'linked' in together in some way. This could be for: marking jobs as duplicates of others raised by reporters seeing which jobs and all details were cloned from another

    Iain Phillips
    #Improved UX#Automation

    2

  3. Ability to Deactivate Team Users

    The ability to deactivate and re-activate team members within your team. Currently this is only possible through support.

    Iain Phillips
    #Improved UX#Self Service#Finance

    0

  4. Reporter App Redesign

    A complete redesign of the reporter app. The primary improvements are: No need for login credentials to report an issue Easily traverse down a selection wizard to select the appropriate thing to report against Better integration of existing QR code workflows

    Iain Phillips
    #Improved UX#Automation#Self Service

    0

  5. Steps Functionality

    Configuration and completion of complex sets of steps as part of jobs. Choose from a base set or configure your own templates for applying to multiple jobs. Have your teams go through an easy to follow guide when completing jobs. Easily involve contractors into your existing workflow.

    Iain Phillips
    #Improved UX#Optimisation#Self Service

    0

  6. Performance Improvements

    Various improvements to the system to allow the usage to be faster and more streamlined. Wait less for the loading of reports or for actions that you apply.

    Iain Phillips
    #Optimisation

    0

  7. Contractor Renewals

    Similar PPM functionality but for contractor documentation renewal - e.g. contractors insurance policy is due to renew on X date, and the system flagging this up so we can request new ones.

    Tom O

    0

  8. Forms Insights

    Business Intelligence for forms completion and association. Track the number of completed forms, the spread of forms over various metrics of jobs raised in the system.

    Iain Phillips
    #Improved UX#Business Intelligence#Forms

    0

  9. Reporter Offline Mode

    Provide the ability for reporters to be able to raise issues even when they step out of WiFi range. Jobs will be queued on their devices until they reach an area of internet coverage.

    Iain Phillips
    #Improved UX#Optimisation

    0

  10. Reminder Alerts

    Setup and configure reminders for jobs and tasks in the platform. If a job is not meant to be started until a particular date but you want to be alerted beforehand, this can be added. If you want your teams to be notified the day before the due date is up, this can be added.

    Iain Phillips
    #Improved UX#Optimisation#Communication

    0

  11. Asset Custom Fields

    The ability to add any custom fields you like to all of your assets. Track whichever information is relevant to your industry or the types of assets. Report against these fields however you choose to.

    Iain Phillips
    #Optimisation#Self Service#Asset Registry

    0

  12. Bulk Order Asset Tags Printing

    The ability to bulk order high quality Asset Tags to be printed. Large numbers of asset tag codes can be configured to be printed with our suppliers for the highest quality asset tracking stickers.

    Iain Phillips
    #Improved UX#Optimisation#Automation

    0

  13. Third Party Contractor Access

    Third Party Contractors are able to access a slim version of the Fault Fixers application. This will allow them to work as your in-house team do, and have all status changes, communications and logs all in one place.

    Iain Phillips
    #Automation#Self Service#Communication

    0

  14. Self-service Management of Team Administrators

    The ability to manage team admins within the Teams Web portal easily. Add and remove administrators without support.

    Iain Phillips
    #Improved UX#Optimisation#Self Service

    0

  15. Self-service Management of Team Permissions

    Completely control the permissions and access to buildings that users have within your team. Granular control of various building-level and feature-level permissions can be easily adjusted as part of a grid view.

    Iain Phillips
    #Improved UX#Optimisation#Self Service

    0