Feature Ideas

To be able to create your own Risk assessment templates that could be filled in then attached to jobs and exported to excel. Here is a Video reference of what a Risk assessment template might looks like- link

Some Assets are moveable and will change locations. Being able to edit their location would be a helpful feature. While Locations might not move having the ability to change which building they are in would help when restructuring a FaultFixers account.

The addition of uploading of floorplans for buildings and locations. These will be used to highlight locations for the maintenance team to find issues.

Setup and configure reminders for jobs and tasks in the platform. If a job is not meant to be started until a particular date but you want to be alerted beforehand, this can be added. If you want your teams to be notified the day before the due date is up, this can be added.

Adding additional ticket statuses in addition to New / In Progress / Closed - add your requests in the comments below

Move particular functionality for Teams Mobile users so that it can be used without an internet connection. Store your day's tasks so that when stepping out of WiFi range, you are still able to do your job.

The ability to escalate jobs from person to person. Separate from assignees, this will aid annual leave and sickness management as well as highlighting high priority incidents.

Third Party Contractors are able to access a slim version of the Fault Fixers application. This will allow them to work as your in-house team do, and have all status changes, communications and logs all in one place.

Creating a view that gives a birds eye view, but also granularity, across your compliance/PPM tasks. Clearly showing historical compliance/non-compliance AND task status across jobs. Also showing future pre-scheduled tasks for the year. It's a hybrid of a detailed list view in and a planning-calendar visualisation. It will look something like the attached mock-up (see picture)

Pre-set form template to be loaded into recurring PPM tasks, saving the need to add manually each time.

To be able to take a photo(s) of an asset using the mobile app. At the moment I have to take a photo, WhatsApp it to myself then use the desktop to upload it to the asset. It would also be good to be able to see the photos and any attached files (instruction manuals) when the asset's QR code is scanned by the mobile app. At the moment it's not possible to view any attached files using the mobile app. I have to go back to the office and use the desktop to see them....

A list view to show all deleted tickets/recently deleted tickets. Showing who deleted and when deleted.

Configuration and completion of complex sets of steps as part of jobs. Choose from a base set or configure your own templates for applying to multiple jobs. Have your teams go through an easy to follow guide when completing jobs. Easily involve contractors into your existing workflow.

Similar PPM functionality but for contractor documentation renewal - e.g. contractors insurance policy is due to renew on X date, and the system flagging this up so we can request new ones.

Provide the ability for reporters to be able to raise issues even when they step out of WiFi range. Jobs will be queued on their devices until they reach an area of internet coverage.