Feature Ideas

Sometimes it's awkward to try and work out which open jobs in the room you're in are still to do. Being able to see the list of jobs that are applicable from a specific location would be useful. This ideally would work across Reactive and PPM Tasks

Configuration and completion of complex sets of steps as part of jobs. Choose from a base set or configure your own templates for applying to multiple jobs. Have your teams go through an easy to follow guide when completing jobs. Easily involve contractors into your existing workflow.

The ability to configure PPM Tasks to be applied to multiple locations. Each task can be completed per location, per date. Reporting of PPMs is simplified across multiple locations.

Printing the automatically generated Report QR codes for Buildings and Locations at once instead of one by one.

The ability to bulk order high quality Asset Tags to be printed. Large numbers of asset tag codes can be configured to be printed with our suppliers for the highest quality asset tracking stickers.

Create a Location URL for ticket submissions, and could include additional page customization / removal of further location detail. Perhaps also a HTML snippet that can function independently from QR or text codes or be embedded in intranet/internet pages used by company

Ability to apply labels to an asset (such as assign a policy number to an asset or display what kind of item an asset is such as a laptop, bed or chair) Automatic application of an assets labels to a reactive when one is created for said asset (would allow quick searching by label if looking for certain types of items such as laptops or mattresses in general and filtering tickets and would allow improved management of assets if items of the same type were named differently)

Can you please add in the date tab an option for last week? currently there is a tab for this week, this month, last 3 months etc.

it'd be really helpful if i could star or flag jobs from the overall 'my jobs' section and then have them appear in a separate smaller list. It can be overwhelming to continually go back to my list of approx 150 jobs to see what needs to be done next, but if I could pick a few out at the start of the day then just refer back to this shortlist/to do list throughout the day it would be better. Uncompleted jobs could disappear from this list after 24 hours if for example I didn't get time to do them that day

The addition of uploading of floorplans for buildings and locations. These will be used to highlight locations for the maintenance team to find issues.

Setup and configure reminders for jobs and tasks in the platform. If a job is not meant to be started until a particular date but you want to be alerted beforehand, this can be added. If you want your teams to be notified the day before the due date is up, this can be added.

Adding additional ticket statuses in addition to New / In Progress / Closed - add your requests in the comments below

Move particular functionality for Teams Mobile users so that it can be used without an internet connection. Store your day's tasks so that when stepping out of WiFi range, you are still able to do your job.

The ability to escalate jobs from person to person. Separate from assignees, this will aid annual leave and sickness management as well as highlighting high priority incidents.

Third Party Contractors are able to access a slim version of the Fault Fixers application. This will allow them to work as your in-house team do, and have all status changes, communications and logs all in one place.