Feature Ideas

The ability to edit the email that is sent to be in line with the company brand. Be able to add personal links to feedback surveys etc.

this would allow you to quickly print to something like a small thermal printer from the application if using a phone/tablet, and would significantly increase ease of use for less tech savvy staff and speed up the labelling process for assets the current print to pdf method is not as flexible if on the move or away from a computer. this feature would also be useful for quickly printing and replacing a label if damaged or printing ones out easily with additional details

Hi, Can you advise if there is a means of printing all QR codes for a location in the one go, without having to access them individually? Thank you in advance, Julie

If you raise a form via an asset page, surely it would make sense to have that finished form available on the media/files tab of that asset, rather than trying to find it in the forms section which, while searchable, will potential have hundreds of completed forms.

I think, if you create a form that relates to an asset, if would be extremally helpful to have it automatically populate the asset information; for example, name, serial number, location etc

currently no functionality to move an asset on web based version

this would be useful when looking at assets within a specific location

The addition of uploading of floorplans for buildings and locations. These will be used to highlight locations for the maintenance team to find issues.

Setup and configure reminders for jobs and tasks in the platform. If a job is not meant to be started until a particular date but you want to be alerted beforehand, this can be added. If you want your teams to be notified the day before the due date is up, this can be added.

Adding additional ticket statuses in addition to New / In Progress / Closed - add your requests in the comments below

Move particular functionality for Teams Mobile users so that it can be used without an internet connection. Store your day's tasks so that when stepping out of WiFi range, you are still able to do your job.

The ability to escalate jobs from person to person. Separate from assignees, this will aid annual leave and sickness management as well as highlighting high priority incidents.

Third Party Contractors are able to access a slim version of the Fault Fixers application. This will allow them to work as your in-house team do, and have all status changes, communications and logs all in one place.

Pre-set form template to be loaded into recurring PPM tasks, saving the need to add manually each time.

A list view to show all deleted tickets/recently deleted tickets. Showing who deleted and when deleted.